Terms & Conditions - Serviced Apartments
You must be 18 years or older to check in at Stopovers.
• To avail online booking, you need to have an Email ID, online banking facility or a valid credit card for guarantee booking.
• For booking conformation, full payment has to be made. If payments are not made, booking will not be confirmed.
• Cancellations shall attract charges as per below;
Up to 48 hrs - 50%
Between 48 hrs to 24 hrs - 75%
Between 24 hrs to 0 hrs - 100%
No show 100%
Change in Itanery - no refund
• Taxes as applicable on tariff
• Exchange Rate : Rates confirmed in INR shall be charged on the exchange rate based upon current rate during the stay period. Credit card charges are subject to additional currency conversions by bank or credit card companies, which are not within the control of the management and may impact the amount charged to your credit card.
• Rate/Reservation validity : Please note that reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of date of stay and room rates. In the event of discrepancies, alterations, modifications or variations between this confirmation and our official records, the official records shall prevail. Tampering with this confirmation to alter the room rate or any other reservation information is prohibited and may have legal consequences.
• Check-in/Check-out Policy : We would request you to confirm your arrival and departure date and time at the time of booking. However the apartment policy is 24hrs.
• Airport / Railway station transfers are not provided by the apartment. If transfers are required guest has to request the same by calling the 24/7 line which would be on an extra charge.
• Guest ID : It is mandatory that all the guest have to carry a copy of their photo ID which has to be produced along with the conformation voucher at the time of check-in. If the guest refuses to give a copy of photo ID we at the apartment have all the rights to refuse the booking of the guest.